EXCERPT: MESS IN GERMANY
Hans
Rindisbacher, a professor at Pomona College outside of Los Angeles, was
crossing an empty intersection on foot one night when a passerby on the
sidewalk behind him started shouting angrily at him. "Are you
color blind?" the man roared, pointing at the red "Don't Walk"
sign. Rindisbacher was momentarily taken aback--there was, after
all, no car in sight in any direction--but then remembered he was
visiting Germany, where even minor transgressions of regulatory,
business and social conventions can lead to loud confrontations.
Germans often yell in public at perfect
strangers, as well as neighbors, over what they perceive as the
flouting of proper order, says Rindisbacher, who grew up in
German-speaking Switzerland and now specializes in German
studies. You can expect to be dressed down by whoever happens to
be near you for walking on the wrong path, ordering at the wrong
window, or placing the wrong kind of trash in the wrong bin. This
can be unsettling for visiting Americans, who back home might be
annoyed at the fellow who slips into the 12-items-or-less line with 14
items, but typically would not criticize a stranger's behavior out
loud. Being a visiting foreigner who doesn't know the ropes won't
win you much slack in Germany, either, notes Rindisbacher. In
fact, he says, Germans tend to be even more expressively annoyed at the
noncompliant behavior of people they perceive to be clueless outsiders.
Rindisbacher suspects that Germans'
outspokenness towards those who don't do things a certain way dates
back centuries to the tradition of guilds--organizations of craftsmen
who kept tight control on the training and employment of workers in
most fields, be it bricklaying or accounting. A career in a
guild-dominated field meant first being taken on as an apprentice who
could expect to be browbeaten for years by a demanding "master"
intolerant of the slightest deviance from his meticulous
techniques. Eventually the apprentice would become a master
expected to treat his own apprentices in exactly the same way.
Though the guilds are long gone, their impact is still felt in Germany
via powerful labor unions and a body of workers' rights regulations
that makes it exceedingly difficult for companies not only to fire or
transfer a worker, but even to get them to do things differently.
While looser, more dynamic American-style business practices are
starting to take hold in Germany, says Rindisbacher, the
how-dare-you-not-do-it-this-way culture is tough to kill, and spills
beyond the workplace.
The German expectation of order has also been
associated with the peculiarities of the German language, which unlike
English is a highly structured and consistent one with few exceptions
in grammar, spelling or pronunciation. English, for example,
permits a certain amount of improvisation in how the parts of a
sentence can be arranged, but German demands sticking the verb at the
end of a sentence so that a listener or reader must sometimes wade
through a long, complex parade of nouns, adjectives and prepositions
before finally getting to find out what the fuss is all about.
Having to learn to speak in this somewhat rigid and ponderous fashion
surely has an effect on how people think, or so the theory goes.
Actually, this once widely accepted link between the German style of
thinking and its language had fallen out of vogue over the past few
decades, but it is being reasserted by scientists in the wake of
brain-scan studies that seem to support the notion of strong
language-thinking links.
There may be another language-related reason
why Germans can be less tolerant than others of mess: they don't really
have a word for it. The closest is the word unordnung, which
means "un-order," but that leaves Germans able to think of mess only in
terms of what it is not, rather than having a concept for mess as a
condition in its own right. It's like understanding coolness only
as "un-warmth." It may be harder to appreciate something when the
only way to conceive of it is as the absence of something else,
especially when that something else is generally cherished. Many
English words and phrases that refer to mess-related concepts and
processes are utterly untranslatable into German in any meaningful way,
adds Rindisbacher. "Yard sale" is an example. Relatively
few Germans have yards or garages, he notes, and if they did they
wouldn't have hundreds of excess possessions with which to fill them,
let alone expect others to buy.
The strong brand of environmentalism one
encounters in Germany also has a whiff of excess order to it, says
Rindisbacher, particularly when it comes to recycling. A pile of
undifferentiated trash feels to some like a form of uncomfortable
lawlessness, in that it invites the close proximity of items that don't
normally belong together. "There's nothing wrong with a piece of
fruit, a pair of underpants and a Teddy bear, but if you throw them
together then you have something awful," he explains. "It
violates the social order of everyday objects." The sorting of
trash required for recycling restores some of this order, he notes--and
Germans, as a rule, recycle with zeal.
Germans aren't less mess-friendly than
Americans in all ways. For one thing, says Rindisbacher, they
tend to be more relaxed than Americans about their work schedule,
taking more breaks, lingering longer at social meetings, and knocking
off sooner. They can also be highly innovative--especially when
they're expected to be, as in the case of automobile and other
engineers. And when it comes to waiting in line, they are
freewheeling to an extent that would appall most Americans, says
Rindisbacher, often forming shapeless swarms beside cash registers,
shouldering in front of each other, and walking around barriers
intended to keep crowds queued. That's not because they don't
respect the rules for lining up; it's because there aren't any widely
accepted rules for lining up. Rather, everyone seems to have
their own.
Incidentally, though Milgram was too horrified
by his results with Americans to take his "shocking" experiment to
Germany, other researchers performed it there, and found that German
subjects were 30 percent more likely than American subjects to
administer to innocents what they believed were lethal levels of
electricity.